Tag Archive: startups

I remember when we started Earbits – it was called MyOwnFm then – we were several months into it and had only a blog, some low traffic volume, a board of advisers and a few other business-oriented accomplishments under our belts.  We had no technology and, if I recall, no technology co-founder yet, either.  Needless to say, we had (and still have) a very long way to go before our success was ensured.

On one of those early days there was a news article that came out about a company that, based on the description, was exactly what we envisioned for Earbits.  I read it and thought, “This could be about  us.”  They were going to be launching at a big tech conference and both Yotam and I were scared out of our minds that they were going to beat us to the punch.

The day of their launch came and I sat refreshing the conference video clips page over and over waiting for theirs to appear so that I could watch our idea be unveiled to the world, by somebody else.  Luckily for us, and unfortunately for them, the presentation was a relative dud.  You couldn’t tell at all what they were offering, and the presenter spent most of the few minutes repeating himself.  At the time I felt great afterward – they may beat us to market but at least they didn’t come out with the bang they could have.  In retrospect, I wish I hadn’t relished in someone else’s tough times.  But the point is that, it has now been a bit short of two years and this company we were so scared about is still biding its time, to put it nicely.  The reason, as any good entrepreneur will tell you, is because it’s all about execution.

When you have little more than an idea, someone stealing it or having the same idea is terrifying, because it means they have everything that you have.  But really it’s going to come down to whether they can execute on it, and further, whether they can execute on it better than you can.  Regardless, though, at the time this was among the scariest feelings I could have.

Months later, after we had come much further – we had launched our site, secured hundreds of licensing contracts, built up an audience, hired great people, etc. – I began to realize that I was not nearly as afraid of competition from newcomers as I used to be.  In fact, I started thinking, “Go ahead and try to do this.  At least I’ll have someone else to laugh at.  This shit is hard.”  In all seriousness, I started thinking less and less about other small companies passing us up because I see now how hard it is to do what we’ve done.

But, as comforted as I have been about the low likelihood of a new company catching up to us, I’ve still been relatively afraid of larger companies deciding to do what we do.  With all of their assets, it would obviously be a big challenge, and you always get people asking you what you’ll do when so and so does what you do.  They make it sound so formidable.

That’s why my own reaction to something surprised me today.  Another entrepreneur had tried to put me in touch with a very large company to explore some synergies.  That company could be a great partner but they might easily become a big competitor to us, too.  However, you can’t forge big partnerships if you’re afraid to explore them, so I tried to follow up on the intro.

After they didn’t get back to me my friend said today, “I assume they are either super busy – or trying to copy you.”

It was splendid candor and that’s what I like about this particular friend, but what’s even more funny was my gut reaction.  ”Try to copy us?” I thought, “Oh please.  Bring it on.”

This was a pretty big shift in my mentality and it was fun to experience.  A year ago, people asked me what I’d do if the company in question tried to do what we’re doing and I thought about how much that would suck.  Now, I think, you know what?  All that’s going to do is make us work harder and validate that what we’re doing is big time.  And you know what else?  I think we can do it better.  In fact, I know we can do it better.  After all, this is what we do.  We do this one thing, and we do it better than anyone else, and we’ll keep doing it better than anyone else because we care about it more and we have 2 years of experience doing it.  Sure, it will be more challenging to battle the big guys, and by all means, I hope they keep sitting on their laurels and letting us build a killer company.  But even if they don’t, I realized today that I have far bigger things to worry about than someone else trying to start a similar business, even if they are a bigger company with more to work with.

It’s a good feeling, going from scared of a nobody company who has the same idea, to being ready to take all comers no matter how big or small.  The reality is that when you look at the distance you have to go and the massive challenges you have to face along the way toward building a big company – building a great product, getting customers, proving your business model, convincing others to invest in you, scaling at the right time and pace – another company running alongside you is really the least of your concerns.  If you do all of those other things right and focus on your own business instead of someone else’s, there is really nothing that another company can do to stop you from being successful.  If anything, they should really just inspire you even more to bring your A Game.

Joey Flores
CEO, earbits.com
joey@earbits.com
Listen at www.earbits.com
Connect with us on Facebook: www.facebook.com/earbits
Listen on iPhone: itunes.apple.com/us/app/earbits-radio/id397894402
Twitter: @earbits

Photo by Chensiyuan

The other day I wrote about growth envy, which is a common problem for company founders to have.   It’s based on the misperception that the results you should expect from your own company should be largely in line with what you read and hear about other companies.  The reality is that, by nature, the results of the companies you read and hear about the most will be abnormal.  If they were normal, nobody would write or talk about them.

But, even when looking at (y)our own company’s results in a vacuum, there is another common misperception issue that can affect your judgment about the results you’re achieving  - and that is what I’ll call The Canyon Effect.

The Canyon Effect

The Canyon Effect put simply is this: Despite the gorgeous masterpiece that the Grand Canyon is today, it started out no more impressive than your average (albeit ambitious) river.  If you were to sit and watch the formation of the Grand Canyon from a river running across a plain (or whatever) to the wondrous place that it is today, it would take over 17 million years.  During that time, as the Colorado River was slowly whittling away at the earth’s hardened surface, it would seem as if nothing important were happening.  But over time, the results were stunning.

The Canyon Effect for Startups

Company building, so I’m learning, is no different.  In your head you have this amazing view of the future – The 7th Wonder of the World that you and your team are painstakingly building.  You can see it.  It exists.  In your head.

But day to day, you see your email inbox.

You see a negligible amount of new users.

You get one more client.

The next day, you get a write up on a blog.  It drives a few more users.

…but it’s still just whittling.

Putting The Canyon Effect in Perspective

For a founder it can be painful to see the outcome you want so vividly in your head while you watch results trickling in on a daily basis.  Why can’t we move faster?  Are we accomplishing enough?  This kind of internal pressure is natural, at least, for the types of people who start companies.  You don’t even have to have growth envy to feel it.  You simply question whether you’re achieving anything at all.

It’s like watching the Colorado River flow miserably across a plain, while you can so clearly see that there should be a canyon there.

But earlier today, one of our team sent me a sales presentation we’re sending out to a big client.  We just started working on the deck not too long ago, and yet I had to make several significant changes to the traction slides in the deck.  We had almost 10% more clients.  And yet, for the past few weeks, it didn’t seem like we’d done unusually well at all.  In fact, the pressure of The Canyon Effect has been particularly strong lately.

Seeing the Layers in the Canyon

This update to our deck got me thinking.

We started fundraising at the end of Y Combinator in March.  Whenever I start talking to a new investor I send them our executive summary.  I only update it if the company’s results between the previous version and the new investor are meaningful enough to bother with taking the time.  That doesn’t mean regular flow of traffic, the addition of a few more record labels, or other day to day results – it means big jumps that made a difference.  In those cases, I make the handful of updates, save it as a new file and send it out.

As I look at my documents folder, I see seven versions of our executive summary between March 25th and June 20th.  That means that in 85 days, I felt that our results warranted updating our executive summary every 12 days.  Looking at that folder is a view into our company’s progress that seems akin to looking at the history of the earth through the changing color of the rock in the wall of the Grand Canyon.  There are layers of change that, over time, have taken our company from water on a plain to the beginnings of something great.

Persistence – The 7th Wonder of the World

A few days ago, I had a realization that Earbits wasn’t just an idea anymore, but a real company and something to be proud of.  Day to day it looks like some answered emails, some successful sales calls, just another spike in traffic.  But there is something to be said for constant and consistent progress and it may not be obvious when you’re stuck in the weeds.

Looking at our history of executive summaries today was an affirmation that the progress we’re making is happening a lot faster than it seems on a daily basis.  Whether they are updated sales pitches, code releases or just old To-Do lists, it can be very rewarding to take a step back and look at what you’ve accomplished over time.  If it still seems like too little, maybe it’s time to kick it up a notch, but I suspect for many entrepreneurs they’ll see something really great forming.  It’s important to reward yourself by taking that step back.  Otherwise, it can seem like 17 million years have passed you by and all you saw was trickling.

Joey Flores
CEO, earbits.com
joey@earbits.com
Listen at www.earbits.com
Connect with us on Facebook: www.facebook.com/earbits
Listen on iPhone: itunes.apple.com/us/app/earbits-radio/id397894402
Twitter: @earbits

Dave Chappelle – Macaroni Necklace

Earbits Used to Live in Our Balls

This is crazy.

Four years ago, Yotam and I were driving to San Diego.  We were stuck in traffic and I was bitching about my job at an ad network.  We were both bitching about how hard it was trying to get our band’s album out there, or get new people to come to our shows, and at some point, Yotam said, “How do we do what you do for music?”

By the time we got to San Diego, we were rabid talking about JOOK Radio.  That was the first name we had for what would be our own internet radio platform and network, where artists could get access to massive exposure and use it to sell their products, just like advertisers used the network I worked at to market a Bowflex or an online degree.  We thought it was pure genius.

Two Years (Not) in the Making

For two years we talked about JOOK Radio.  I made power point presentations explaining it.  We wrote a business plan.  We talked about it with countless people.  They told us it was a good idea.  We kept talking about it.

I finally left my job.  Did we start JOOK?

No.  I got another job at a consumer internet company in the auto space.

I worked there for just under a year before leaving.  Did we start JOOK?

No.  I traveled to Mexico.  Then India.

We kept talking about the company.

I helped a friend start SportsCampConnection, which is turning out to be a great lead generation business, and I started a consulting company that was only mildly short of a disaster.

At the end of the year, it was clear that I needed to either get a job or commit to one of my projects, none of which my heart was in.  Yotam asked me a simple question…

“What the fuck are you going to do?”

My reply was simple.

“I don’t know.  I don’t want to work for anyone else.  I definitely don’t want to do anymore consulting.  And the only thing I give a fuck about is MyOwnFM.”  (We had learned that JOOK was a bad name for a number of reasons and had started calling it MyOwnFM)

It was true.  The only thing that got me excited in terms of work prospects, was building our company.

“We have to do it, then.” he said.

So we did.

Cut to June 29, 2011

It has been 1 year, 5 months and 9 days since we founded what started out as MyOwnFM and became Earbits.

Yesterday, I looked over at my 2nd monitor and I saw this.

As I looked over to see Moe playing on Earbits – Moe, one of my favorite jam bands of all times – a wave hit me.  It was as if my 3 year old child just handed me a hand-painted macaroni necklace.

“You used to live in my balls,” I thought!

Four years ago, Earbits wasn’t even called Earbits; it was just an idea.  Go back a few more months and it wasn’t even that.

Now, Earbits is a company, incorporated in Delaware.  It has investors, advisors, and almost a dozen dedicated team members.  There is a website, mobile apps, t-shirts with our logo on them, and articles all over the internet about it.

There are almost 2,000 bands playing on Earbits, and many, many thousands of people listening to those bands.  People who may not have heard them if Earbits didn’t exist.

Bands come to us and say that their friends told them they have to get their music on Earbits.

People tweet about us and say the most flattering shit.

I’m not writing this to boost our ego.  It’s just that yesterday, as I was listening to one of my favorite bands, not in my iTunes, but on a killer website that me and a bunch of my bad ass friends and teammates built, I was a bit overwhelmed to realize what we have accomplished in just 1 year, 5 months and 9 days.

Earbits used to live in our balls!  Today, it lives and breathes on the web, where many thousands of people see it, hear it, and are affected by it.  Honestly, there is no feeling quite like it.  We have many months of runway and hundreds of great ideas for making Earbits better.  It just keeps growing, and making us macaroni necklaces.

Many thanks to our bad ass team, our killer artists, and the thousands of people who are helping us spread the word about Earbits.  Honestly, this is awesome.

Written while listening to Lawman by Dangermuffin.

Joey Flores
CEO, earbits.com
joey@earbits.com
Listen at www.earbits.com
Connect with us on Facebook: www.facebook.com/earbits
Listen on iPhone: itunes.apple.com/us/app/earbits-radio/id397894402
Twitter: @earbits

I’m not gonna lie.  Being a startup founder is stressful.  And…

One of the biggest stresses of startup life is growth envy.

As a startup founder, if you want to feel bad about yourself and your progress, jump on over to TechCrunch and read articles like “Who Is In the New Billion Dollar Valuation Club?

Look at Dropbox.  Look at AirBNB.  These companies are not 10 years old.  They are only a few.  A billion dollars?  In just a few years?  That is amazing.

Earbits needs to do that.

Nope.  It’s never enough.

I worked at a startup that was started with $20,000 and exited in the mid-teen millions.  It took about 6 years.  The founders, who never had to answer to anybody and would never have to work again (except that they want to), look at other exits in the space and sometimes say they could’ve done better, could have been more aggressive.

Of course you can do better.  You can always do better.

One thing is certain – it doesn’t matter what your outcome is, you can always have growth envy.  It’s especially easy to have growth envy while you’re in the midst of building your company.  After all, everybody you read about is blowing up.

…everyone you read about, that is.

One reason why having growth envy is unnecessary.

Paul Graham wrote a great essay about the things that most startups he funded were surprised by while building their companies.  He wanted to know what he needed to be telling his startups that he hadn’t been.

The truth is, the things they said they were surprised by weren’t things he didn’t tell them, they were just things they didn’t think would apply to them.  Everyone thinks that they’re going to be special, different – and some people are.  One out of 100 successful companies, according to Graham, will be like Facebook.  That means there are 99 successful companies who agonized over growth – who grew one customer at a time, who wished they knew why things were taking so long.  Most of them thought they’d be in the 1 out of 100 group, and when you consider how many businesses don’t survive at all, they’re really in the 1 out of 1000+ club.

You only read about the 1 out of 100, or maybe the top 10.  That means that you could be in an elite group of 90% of companies who create success and be feeling pretty bad every time you read TechCrunch.  But you shouldn’t.

“That’s a big growth.  Better get that checked out.”  Reason number two not to have growth envy.

There is a saying in the music “business”.  Or, at least, there is something that every strict parent tells their artistic kid.

“If you don’t make a living from it, it’s not a job, it’s a hobby.”

When I look at the Billion Dollar Valuation Club, I see Groupon, Pandora, and FourSquare.  It would be easy to have growth envy – these are billion dollar businesses with millions of users and hundreds or thousands of employees.

But there is another old saying in music:

“Know how to make a million dollars playing jazz?  Start with two million.”

No offense to these tremendous organizations built by very smart people, but when the company with the highest valuation on that list (Groupon) is also the one with the most debt, dumping the most of their investors’ money every month, should I really be envious of their growth?  Give me a billion dollars and watch how fast I can get customers.  Sure, the founders took a lot of money off the table and will never have to work again – but did they build a real company?  Time will tell.

I feel bad saying anything negative about Pandora because I really, really love their product – but after ten years and millions of dollars spent, they’ll be lucky to make a single dollar in profit this year, or any year for that matter.  Admittedly, I am more envious of their company than the others, but if Pandora had parents they would have told them to stop horsing around and get a job by now.

DJ Ouch on the Ones and Twos

No doubt – there is a new, sexy girl in the room – Turntable.fm.  Man, did she walk in with a short skirt on.  140,000 users in one month.

It would be easy to be jealous, after all, they’re a new music startup getting lots of attention and growing fast.  It would be super easy to have growth envy and, for a moment, I did.  I mean, I’m very, very excited about Earbits’s growth, but needless to say those weren’t our first month figures.

But as Digital Music News pointed out earlier – they’re having their share of retention issues, already cutting off access outside of the US, and more.  And how they plan to out-do Pandora’s performance in monetization has yet to be talked about.

I did some napkin math a couple days ago.  I think their royalties are adding up at like $0.02 for every song they play in a room with one DJ and 10 people.  That’s $0.01 for the on-demand play by the DJ, and $0.001 for each random spin the 10 audience members are getting.  I could be off, but let’s divide their 140,000 users by 11 (12,727).  Let’s say each group of 11 who came to their site listened to 6 songs ($0.12).  That might be high, might be low.  What it comes out to is just over $1,500 in royalties.  Double that next month, and you have just hired your first $36k per year employee – or not hired them, I mean.

I’m not gonna lie.  Being a startup founder is stressful.  It’s easy to compare your progress to other people and wish you had their growth…

…and yet, not wish that you had their business.

Paying Homage to the 99 out of 100

I would like to quickly pay homage to some Los Angeles companies that serve as counters to the TechCrunch elite.  If you’re a startup founder (or a founder of anything and feeling like you wish you had those 1 in a million results), there are plenty of companies with great results, big profits, and no glamour – companies like GreenDot, ReachLocal, LowerMyBills, Affiliate Fuel, PriceGrabber, Commission Junction, eHarmony, FastClick, and many more.

They may not all be in the Billion Dollar Valuation Club (I think GreenDot might be) – but I can tell you right now, I’d rather have their dividends.

Written while listening to Moe.

Joey Flores
CEO, earbits.com
joey@earbits.com
Listen at www.earbits.com
Connect with us on Facebook: www.facebook.com/earbits
Listen on iPhone: itunes.apple.com/us/app/earbits-radio/id397894402
Twitter: @earbits